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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denis Capo

Denis Capo

August 9, 2024

5  out of  5
rating by Denis Capo
"Great people,good service!"
We responded:
"Thank you taking the time to leave a review, it was a pleasure helping you with your insurance needs! Welcome to State Farm in Lodi! "
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SCAT PACK 34

August 6, 2024

5  out of  5
rating by SCAT PACK 34
"My original State Farm representative retired and my folder was then given to Mrs. Parra office. A situation came up in regards to my insurance and for the first time today I went to her office. I was greeted and treated with so much respect. After chewing the poor ladies ears off, they understood and helped me with my situation. One thing that seems to be lost in this day and age is good customer service. though it was my first time going, I felt at ease knowing if I needed to reach out to her facility in the future, I will be in good hands."
We responded:
"We are pleased to have you join our agency in Lodi! You are welcome anytime. Thank you for taking the time to leave such a positive review, we really appreciate it!"
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Silvia Maravilla

July 30, 2024

5  out of  5
rating by Silvia Maravilla
"Todos muy bien, atentos y serviciales gracias por su atención siempre."
We responded:
"Muchas gracias por tomar el tiempo para dejarnos una reseña, se lo agradezco mucho. Estamos aquí para cualquier que usted necesite! "
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William Canon

July 26, 2024

5  out of  5
rating by William Canon
"As a new business owner I thought getting insurance would be more difficult. Kathleen was able to help me with every question I had. This office goes above and beyond to help. Staying after office hours to help me before deadlines. Not only did they help with my business insurance but they also helped guide me in the right direction as a new business owner. Being able to speak with a person on the phone or in the office is extremely helpful. Thank you again!"
We responded:
"Thank you so much for the positive review for our team member Kathleen! She has been with us over 2 years and she always goes the extra mile to help our customers. We appreciate your loyalty with our agency in Lodi. "
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Jonathan Santana

July 26, 2024

5  out of  5
rating by Jonathan Santana
"Outstanding customer service received from Theressa. Always hands on and very detail oriented. I would highly recommend her service to anyone!"
We responded:
"Thank you for taking the time to leave a positive review, we sincerely appreciate your loyalty to our agency! "
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Angie Dubon

July 25, 2024

5  out of  5
rating by Angie Dubon
"I called inquiring on life insurance quotes and I have to say, Melissa was a wonderful help. She made sure all my questions were answered, she was patient and overall very respectful. I think I asked the same question more than once and she did not hesitate to repeat herself. Thank you Melissa for all your help it was a pleasure talking to you."
We responded:
"Thank you for taking the time to leave a positive review for our team member Melissa Sosa! She takes pride in helping all our existing and future customers! "
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Jeanette Suarez

July 25, 2024

5  out of  5
rating by Jeanette Suarez
"Me and my husband were on vacation and we were to Rent-A-Car needed some document and THERESSA PARRA Went out of her way to help us. We had a lot of problems with the fax machine and the rental car place. She kept on trying and trying to make sure that we had what we needed. I want to thank her. JEANETTE & PEDRO SUAREZ"
We responded:
"Thank you so much for taking the time to leave us a positive review and for your continued loyalty to our agency! We are here to help with your insurance needs! "
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Anyela Paola Ramirez

July 23, 2024

5  out of  5
rating by Anyela Paola Ramirez
"good service"
We responded:
"Thank you for trusting us with your insurance needs! "
Profile photo of Juan Dubon

Juan Dubon

July 22, 2024

5  out of  5
rating by Juan Dubon
"The agency in Lodi, New Jersey has been very helpful! Theressa Parra and her team always go above and beyond to answer all my questions. Definitely recommend this agency for all your insurance needs!"
We responded:
"Thank you Juan for trusting us and for your loyalty! "
Profile photo of Jose Par

Jose Par

July 11, 2024

5  out of  5
rating by Jose Par
"Muchas gracias a Julia Astudillo por toda su ayuda y paciencia. Le mucho esta agencia."
We responded:
"Gracias por tomar el tiempo para dejar un comentario positivo para Julia, estamos a la orden y bienvenido a nuestra oficina. "
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Ronald Zuluaga

May 16, 2024

5  out of  5
rating by Ronald Zuluaga
"Es la mejor accesoria que puede uno tener para todo el tema de seguros 👍 la recomiendo 100 % ...y mucho más para los que solo hablamos español..."
We responded:
"Muchas gracias por dejar una reseña tan positiva! Te lo agradezco muchísimo! Siempre estamos aquí para ayudarte con cualquier tema sobre seguros. "
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Jeliz Soto

May 15, 2024

5  out of  5
rating by Jeliz Soto
"Julia astudillo ,, por no decir que eres la mejor , pero si una de ellas , gracias por tu servicio como agente de State Farm eres muy profesional…"
We responded:
"Thank you very much for taking the time to write such a positive review about Julia, we really appreciate it. Julia always goes the extra mile for our clients and I’m glad she was able to help you! "
Profile photo of Michael Falcon

Michael Falcon

April 30, 2024

1  out of  5
rating by Michael Falcon
"I called this office to inquire about insurance rates and the receptionist was extremely rude. She had a rude tone and mumbled words I could not understand. I contacted this office again at a later date and spoke to Julia who was incompetent and confused me. She needs to be retrained and supervised more closely. Is this supposed to be the way that insurance agents treat their potential clients?"
We responded:
"Hello Mr. Falcon, I do not see that we have a profile for you or ever provided a quote to anyone with that name. Regardless, I would love the opportunity to discuss further and clarify the confusion you had. However, to call one of my team members incompetent is not necessary and extremely rude. We are always clear about our answers, and if we are unable to answer a question, we will find the correct response to provide. We always treat our existing, new and potential customers with respect. Nonetheless, I take all feedback very seriously and will be willing to rectify this matter. "
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Mauricio Chacon

April 22, 2024

5  out of  5
rating by Mauricio Chacon
"Son increibles su amabilidad su tiempo Y son de atención inmediata 😌Lo recomiendo Son el Mejor Equipo"
We responded:
"Muchas gracias por su comentario positivo, te lo agradezco muchísimo! Estamos a sus ordenes🙏🏼 y estoy agradecida que lo pudimos ayudar. "
Profile photo of Anysabel Susarregui

Anysabel Susarregui

April 22, 2024

5  out of  5
rating by Anysabel Susarregui
"Excelente servicio, muy Profesionales, sumamente amable, cada que los necesitos su atención es muy eficiente, muy agradecida"
We responded:
"Muchísimas gracias por tomar el tiempo para dejarnos un comentario positivo, te lo agradezco mucho. Estamos a sus órdenes y disponible para ayudarle."
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javier peña

April 22, 2024

5  out of  5
rating by javier peña
"Estoy muy agradecido con su excelente servicio muchas gracias y bendiciones 🙌🏽"
We responded:
"Muchísimas gracias por a reseña positiva! Lo agradezco muchísimo! Estamos a sus órdenes! "
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Dishant Trivedi

April 18, 2024

5  out of  5
rating by Dishant Trivedi
"Everyone on this team is professional from top to bottom! Theressa explained all of the benefits thoroughly and took the time to help me with several policies. Amazing service"
We responded:
"Thank you so much for the positive review! Here at State Farm in Lodi, we make an effort to help all our customers thoroughly and we appreciate your loyalty in us! "
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Rossano Martino

April 18, 2024

5  out of  5
rating by Rossano Martino
"Amazing service. Great pricing. Employees of the Theressa Parra State Farm have always made me feel welcomed like family."
We responded:
"Thank you for the positive Google review! We appreciate your loyalty to our State Farm office in Lodi! "
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olivier falcon

April 17, 2024

5  out of  5
rating by olivier falcon
"I have been a loyal State Farm customer. Anytime I have a question or any type of issue I always receive timely and effective service. The staff is wonderful especially the agent Ms. Parra. I would definitely recommend for any insurance needs!"
We responded:
"Thank you so much for the positive review, we sincerely appreciate your loyalty to our State Farm agency in Lodi. "
Profile photo of William Canon

William Canon

April 6, 2024

5  out of  5
rating by William Canon
"This State Farm team gets the job done, in a quick and efficient matter. They answer all of your questions and address every concern. Kathleen goes above and beyond to let their clients know she’s there for them and always readily available."
We responded:
"We appreciate the positive feedback provided for our State Farm office in Lodi! Thank you for the kind words for our team member Kathleen, she always strives to help current and future customers feel comfortable when making an insurance decision! "
Profile photo of Ilvis Henriquez

Ilvis Henriquez

March 22, 2024

5  out of  5
rating by Ilvis Henriquez
"Me encanta el servicio son muy eficientes al momento de resolver cualquier eventualidad!! Gracias Theressa eres la mejor"
We responded:
"Muchísimas gracias por su reseña ! Lo agradezca mucho! "
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Vladimir Rodriguez

March 20, 2024

5  out of  5
rating by Vladimir Rodriguez
"Excellent Service"
We responded:
"Thank you for the positive review! "
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Luis G

March 19, 2024

5  out of  5
rating by Luis G
"The staff is really nice and helpful. I am really happy that I decided to stop by. Thank you Theressa y Julia for your help."
We responded:
"Thank you so much for the positive review! "
Profile photo of Liliana Reyes

Liliana Reyes

January 26, 2024

5  out of  5
rating by Liliana Reyes
"The best customer service! Theressa is a great agent, and her team is amazing. I definitely recommend this agency for your financial service needs."
We responded:
"Thank you for the positive review! "
Profile photo of Mahmoud Shehab

Mahmoud Shehab

July 4, 2023

1  out of  5
rating by Mahmoud Shehab
"The receptionist was the reason I hung up and went to a different State Farm. My opinion is to Retrain or something. I didn’t have this experience when I called another State Farm agent office, was quick and simple and got my insurance. Shouldn’t couldn’t even take my email down. Me laughing was because I said to her 3 times b like boy and she kept putting V….. maybe my laugh was frustration that I was on the phone with her and having issues with basic information. So I’m sorry that she took 0 accountability I wish you had the chance to listen to the conversation. Clearly my needs were simple as the next agent helped out. She said geico is going out of business and they don’t take customers….she’s also giving out wrong information. I get you want the sale but bashing other companies from your receptionist, not even a license agent seems wrong. Lastly if I talked to other agents I would have gotten my quote…. You were the 1st office that was actually open Monday before a holiday."
We responded:
"Hello, it’s unfortunate you didn’t give us the opportunity to give you a quote or to meet your needs. I spoke to my team member and she explained that you started laughing hysterically when she asked if it was B as in Bravo or D as in Delta while taking your email, then proceeded to get upset and hangup on her. Our agency will always ask to repeat information if it is unclear to avoid making a mistake while creating an account. We are trained to clarify information if it is unclear. You also mentioned that you had other issues when you called other agencies and didn’t give them the opportunity either. Hopefully in the future State Farm can meet your needs. "